Advanced Computer Technologies, LLC
Managed IT & Cybersecurity for Architecture & Engineering Co
Project Details
Service: Co-Managed IT & Cybersecurity Services
Engagement: Oct. 2021 – Ongoing
“Their staff really cares about us as a client and our projects.”
Co-Managed IT and Cybersecurity Project Scope
An architecture and engineering company has hired Advanced Computer Technologies, LLC for co-managed IT and cybersecurity services. The team procures equipment, installs it on-site, and aids in configuration.
Project Feedback
Advanced Computer Technologies, LLC’s work has improved the client’s computing environment, providing room for growth, overall system stability and security. The team has delivered on time, and the client is impressed with their ability to hit targets. Moreover, the team is dedicated to their work.
The Client
Introduce your business and what you do there.
I’m the IT administrator for Highland Associates, an architecture and engineering firm providing planning, design, and project management services across industries such as education, hospitality, technology, and healthcare.
Bruce Sobocinski
IT Administrator, Highland Associates
Construction
Clarks Summit, Pennsylvania
Client Rating: 5.0 Overall Score
Quality: 5.0
Schedule: 5.0
Cost: 5.0
Would Refer: 5.0
The Challenge
What specific goals or objectives did you hire Advanced Computer Technologies, LLC to accomplish for Highland Associates?
We needed help with managing our security and technology refresh, including servers, switches, and firewalls.
The Approach
What was the scope of their involvement?
Together, we planned and executed the projects. Advanced Computer Technologies, LLC has procured most of the equipment, installed it on-site, and aided in configuration. The team has worked with Dell PowerEdge servers, SSD SANs, SonicWall firewalls in HA, and numerous Cisco switches. Additionally, ACT provides, partners and manages a broad suite of security with us.
What is the team composition?
We’ve worked with multiple expert teams from Advanced Computer Technologies, LLC.
How did you come to work with Advanced Computer Technologies, LLC?
Someone referred them to us, and we chose them because of their high ratings.
What is the status of this engagement?
We started working together in October 2021, and the projects are ongoing.
The Outcome
What evidence can you share that demonstrates the impact of the engagement?
Advanced Computer Technologies, LLC has improved our computing environment, providing room for growth and overall system stability. Users have commented that the overall speed of the servers, storage, and even cloud-based services is quicker and more consistent.
How did Advanced Computer Technologies, LLC perform from a project management standpoint?
On every project, Advanced Computer Technologies, LLC has delivered on time and, in most cases, ahead of time. I’m impressed with their ability to hit their targets and their staff’s dedication to their clients. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.
What did you find most impressive about them?
Their staff really cares about us as a client and our projects.
Are there any areas they could improve?
No, there aren’t any.
