Managed IT Services for Healthcare Company
Project Details
Service: IT Managed Services
Engagement: November 2021 – Ongoing
Project Cost: Confidential
“They’re responsive, have a good team, and integrate well with our organization.”
Project Summary
Advanced Computer Technologies, LLC provides managed IT services for a healthcare company. Their work includes site upgrades, device management, network infrastructure management, and IT support.
Project Feedback
Advanced Computer Technologies, LLC’s work has helped the client grow from 15 to 65 offices and from 50 to 350 employees. The team has also worked on over 40 acquisitions. Advanced Computer Technologies, LLC is responsive, has a good team, and has integrated well with the client’s organization.
The Client
Introduce your business and what you do there.
I’m the CFO of Curalta Health. We’re the largest podiatric care group in the Northeast, offering comprehensive foot and ankle treatment across over 65 locations in New Jersey, New York, and Pennsylvania, with a focus on innovative, collaborative, and patient-centered care.
Zander Liem
CFO, Curalta Health
Rochelle Park, New Jersey
The Challenge
What challenge were you trying to address with Advanced Computer Technologies, LLC?
We needed help managing our IT services, third-party IT providers, acquisitions, and growth.
The Approach
What was the scope of their involvement?
Advanced Computer Technologies, LLC is our managed service provider across all our locations and employees. Their work includes site upgrades, device management, and IT support. The team has installed new hardware, upgraded software, and managed our network infrastructure.
What is the team composition?
Account Manager, Project Manager, Lead Engineer
How did you come to work with Advanced Computer Technologies, LLC?
Someone referred Advanced Computer Technologies, LLC to us. We chose them over other options because they had high ratings, were close to our geographic location, and their pricing fit our budget.
What is the status of this engagement?
We started working with Advanced Computer Technologies, LLC in November 2021, and our engagement is ongoing.
The Outcome
What evidence can you share that demonstrates the impact of the engagement?
Advanced Computer Technologies, LLC has helped us grow from 15 to 65 offices and from 50 to 350 employees. The team has also worked on over 40 acquisitions.
How did Advanced Computer Technologies, LLC perform from a project management standpoint?
Advanced Computer Technologies, LLC’s project management is good. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.
What did you find most impressive about them?
They’re responsive, have a good team, and integrate well with our organization.
Are there any areas they could improve?
Advanced Computer Technologies, LLC has generally been a strong partner but could sometimes be more proactive at pushing some of our internal company initiatives forward.
Client Rating
Overall Score: 4.5/5
Quality: 5.0
Schedule: 4.5
Cost: 4.5
Would Refer: 5.0
