Specializing in Highly-Responsive IT Support, Consulting, and Managed IT Services for Businesses for Tri-State Area Businesses
Are you a tri-state area business struggling to find reliable IT Support at a fair price? if so, you’re in the right place.
Here at ACT, we pride ourselves on giving world-class IT support to small and medium-sized local businesses. To find out if we are a good fit, we recommend you get started by taking advantage of a quick 10-minute discovery call.
Call us at (973) 758-0500 or fill out the form on this page to schedule your Discovery Call today.
Contact Us Today to Schedule Your Discovery Call
What You Can Expect From Us at ACT in the Tri-State Area
- Responsive, Friendly Service: When you first signed up with your current IT company, they promised fast response times…but are they still delivering? Here at ACT, we guarantee service within 7 minutes or less when you call our dedicated helpdesk.
- Cost-Effective IT Support: With ACT, you’ll get flat-fee support with no surprise bills. All you’re responsible for is one fair monthly fee, which simplifies your life by making your IT support easy to budget.
- Fast, Secure Performance: IT disasters like being hacked or losing your data can be a nightmare for your business. That’s why we put so much focus on making sure your data and network are 100% safe and secure. Sleep easy knowing your company is protected.
Save Time & increase productivity
Many small businesses lose productivity they do not even realize when a manager spends a great deal of his time handling IT issues. The savings in this alone can largely offset the cost of using a top-notch outsourced IT firm like ACT.
- Your fast, reliable network means no more waiting for the system to load so you can do your job.
- Our Backup & Disaster Recovery systems keep your team productive even if the server crashes.
- Comprehensive documentation means technicians won’t waste time hunting down information they should already have.
- We provide multiple on-site technicians to make large projects go smoother & faster, with minimal downtime.
Are you ready for better it support?
Then call us at (973) 758-0500 or fill out the form on this page to schedule a 10-minute Discovery Call.
They are very efficient and resolve problems quickly. I always enjoy calling them whenever I encounter an issue on my desktop. No stress when they're involved 🙂
Mike helped me out this morning. He was pleasant and patient and solved all my issues. It was a pleasure talking with him this morning! Thank you!
Having ACT feels like having our own in-house IT department, but without the extra costs. We've been a client of ACT for over 20 years, and they've been with us every step of the way as our business expanded into multiple offices. They seamlessly transitioned us from a traditional on-site network to a cloud-based system. From day-to-day tech support to major infrastructure projects, ACT handles all our technology needs from start to finish. We trust them completely, and they continue to be a key part of our success.
Simply put, if we suffer a ransomware attack, it could likely be the end of our company. With ACT we are confident this will not happen. Since partnering with ACT, we have peace of mind knowing we are secure with some of the leading technologies. Working with other IT firms in the past, we had high expectations, only to end up with low or disappointing results. What ACT proposes to do, they get done—completely and comprehensively. Their technicians are friendly, honest, and quick to respond. I still can’t believe how quickly the team at ACT gets major projects done. Working with ACT feels like working with friends.
In the past decade that we’ve been working with ACT, I have never once panicked when facing computer issues. I have confidence that ACT is always a phone call away because they have proven that reliable service is a cornerstone of their approach. The team is always friendly, knowledgeable, and timely, ensuring that every issue is addressed with professionalism and care. No matter the problem, I know I can count on them to provide a swift solution with a smile, which makes all the difference when things aren’t going as planned. Their service is truly outstanding!
ACT is, in my opinion, the standard to which all other IT companies should be held. I’ve been working with ACT for over 17 years, and I can confidently say they are unmatched in response time. When you choose ACT, you’ll experience the quickest turn-around time and the best, most capable IT service available. They are extremely knowledgeable, efficient, prompt, and a pleasure to work with. What more could you want in your IT company? Our issues are handled swiftly and efficiently, which is crucial in our business—and in any business. ACT excels at prioritizing needs, determining what should be addressed first based on urgency and time constraints. You won’t waste time with endless back-and-forth trying to figure out the best solution. ACT quickly assesses situations and finds solutions in record time. If I had to single out the biggest benefit of working with ACT, it would be their expertise. Over the years, we’ve worked with many team members, and all have proven to be incredibly knowledgeable and efficient in resolving our computer problems and questions. I’ve had the pleasure of working closely with many team members, supervisors, and managers, and I’ve never had any negative experience with anyone at this company. I receive many solicitations from other IT firms. The above-mentioned and the following is exactly what I tell them, when they call. There is no reason for us to even consider switching to another firm, as we sincerely believe we are currently working with the best of the best and feel very fortunate to have been introduced to them, so many years ago.
We know their faces - they don't send random people every time. They train people to know us and our needs - it's like a family. Having a one-stop shop is great – ACT oversees all aspects of IT services for REED, making sure there is efficient communication and consistency across all of our businesses. The team is always accessible and proactively brings ideas and solutions to the table to keep us at the top of our field. If you’re on the fence about IT services, make the decision to go with ACT! The team is always willing to change and individualize services to meet the needs of any organization and their staff. They are always available, providing tons of support and resources.
Managed IT Services | Advanced Security Solutions | Backup & Disaster Recovery | Network Services & Support | Cloud Computing | Co-Managed IT Services | VOIP Phone Solutions
