Managed IT Services
For organizations that need technology to hold up under real-world pressure
Managed IT services mean operational responsibility for your technology environment. That includes knowing what systems exist, how they are secured, where risk lives, and how everything will perform under real-world pressure; audits, growth, staff turnover, incidents, and change. Advanced Computer Technologies provides managed IT services for organizations throughout New Jersey and New York that need technology to be predictable, secure, and defensible, particularly in regulated and high-risk environments.
Our Managed IT services are a perfect fit if:
You need a fully outsourced IT department or structured support for an in-house team
You want to strengthen your cybersecurity posture and reduce risk
You rely on unified communications for daily operations
You are managing or transitioning to cloud-based services
You are growing through new locations, acquisitions, or expanded service offerings
If this reflects where you are, or where you’re headed, the next step is a focused conversation to review your environment and identify gaps before they impact operations.
Managed IT Service Packages
ACT Co-Managed Essentials
Foundational managed IT services for secure, reliable operations.
CORE SECURITY TOOLS
including antivirus, patching, and system monitoring
HELP DESK ACCESS
for common IT support issues
ACT Advantage
Advanced managed IT services with deeper cyber security and compliance support.
ACT ESSENTIALS
ADVANCED CYBERSECURITY SERVICES including EDR, phishing defense, and MFA enforcement
FULLY MANAGED REMOTE IT SUPPORT
ACT Total Care
White-glove managed IT services designed to turn IT into a growth driver.
ACT ESSENTIALS + ACT ADVANTAGE
FULL ENTERPRISE-GRADE
cybersecurity and IT security management
ONSITE AND REMOTE IT SUPPORT
included
Trusted by Organizations Across New Jersey and New York
I’ve worked with other IT companies across multi-site healthcare organizations, and the difference is night and day. ACT is leaps and bounds above the rest—resourceful, dependable, and always pleasant to work with. Their entire team truly goes above and beyond, and it shows.
We’re grateful to have ACT as our IT partner—they keep our technology running so we can focus on caring for patients. Highly recommend!
Frequently Asked Questions
What is included in Managed IT Services?
Managed IT services include proactive monitoring, cybersecurity, system maintenance, and responsive user support, along with ongoing oversight of your technology environment.
Issues are addressed as they occur, but the focus is on reducing how often they happen through continuous monitoring, security controls, and preventative maintenance.
How is Managed IT different from break/fix IT support?
Break/fix IT responds after something breaks. Managed IT focuses on preventing issues through monitoring, maintenance, security controls, and planning, resulting in fewer disruptions and more consistent performance.
Can Managed IT support growth, new locations, or acquisitions?
Yes. Managed IT is often used to support growth and change by standardizing systems, improving security posture, supporting new sites, and ensuring technology scales without instability or added risk.
Is Managed IT a good fit if we don’t have internal IT staff?
Yes. Managed IT services are commonly used by organizations without in-house IT resources or those that want to fully outsource day-to-day IT operations. ACT assumes responsibility for the technology environment while providing guidance to leadership.
What happens when we need help or something goes wrong?
Support is always available with guaranteed response times. While proactive management reduces issues, responsive help desk support is in place when assistance is needed, handled by a team familiar with your environment, not a generic call center.