Advanced Computer Technologies

Managed IT Services

Learn More

Advanced Computer Technologies

Managed Security Services

Learn More

Advanced Computer Technologies

Co-Managed IT Services

Learn More

ACT

Welcome to ACT!

ACT is your one-stop shop for all your technology and security needs.

As a full-service managed technology solutions provider, we offer a comprehensive suite of services to ensure your business runs smoothly and efficiently. Our services are proven to directly contribute to the operational efficiency, profitability, and overall success of businesses across all industries.

We consistently take a proactive approach to technology management and security to ensure our clients have the tools they need to succeed. Our highly skilled technicians and engineers have proven expertise in a wide range of technologies and industries, ensuring we can handle any IT challenge, ranging from desktop support to high-level IT planning and everything in between.

Our commitment to exceptional service has earned us the trust and loyalty of our long-term clients, who rely on us as their trusted IT partner. With ACT, you can rest assured that your technology and security needs are in good hands. Contact us today to learn more about how we can help your business succeed.

Learn More

Why Choose Us

You Receive a Structured Support Team.

Your team leaders direct the support team to ensure your goals are met and expectations are exceeded.

We Are Committed to Excellence.

We choose clients who share our values. To serve a company expertly, it takes teamwork and a solid commitment to good communication, excellence, and industry best practices.

You Reach a LIVE Person When You Call.

We answer every call with a LIVE person from our Technical Dispatch Team here in the U.S.A.

Our Team is Highly Skilled

Our team’s skill sets are diverse, and we ensure they are constantly learning and improving.

Your Security Is Paramount.

We are an MSP/MSSP (Managed Service Provider and Managed Security Service Provider).

We Solve Your Business Problems.

We don’t try to sell you the latest gizmo. We’re strategic and innovative, offering solutions to resolve the root of the problem.

We Love Documentation

We document all requests and solutions, create diagrams of your network, and store your passwords in a secure, encrypted location.

We Deliver Tangible Results

We deliver Peace of Mind, Less Downtime, Faster Problem Resolution, Data Protection, Money Savings, Streamlined Communications, and Simplicity in IT Management.

You Are Guaranteed a Response Time

Every ticket receives a priority level with guaranteed response times you can count on.

Your Satisfaction is Guaranteed

Your satisfaction is our #1 priority. We guarantee it!

How We Help Businesses Thrive

Managed IT Services

Proactive technical support and 24×7 monitoring for your business, 365 days a year.

Security Solutions

Comprehensive security solutions to help defend companies against cyberattacks of every form.

IT Network Services & Support

Comprehensive network services, including on-site support, remote support, and project management.

Backup & Disaster Recovery

Flexible and scalable backup and disaster recovery solutions to keep you up and running in the worst of times.

Internet Cloud Computing

“Save your business money, time, and space. Cloud Computing can make you more efficient and profitable.

Co-Managed IT Services

Co-Managed IT Services are designed for companies that wish to maintain an internal IT team that is intimately familiar with their business and culture.

Industries Served

Comprehensive Technology Solutions for Every Type of Organization

Accounting

Financial Services

Legal

Medical/Healthcare

Non-profit

Small Business

Education

Private Equity Firms

Testimonials

“We recently moved our medical practice to a new location. This was an overwhelming task. ACT was there every step of the way. From planning to implementation to follow-up, ACT was on top of everything. Out of all the vendors, ACT was by far the best. I highly recommend ACT for all your IT needs.”

~Lisa, Practice Administrator, Ophthalmology Group

“Everyone I have worked with at ACT has been kind, friendly, and knowledgeable. This experience was just as good, if not better. The gentleman was so quick to figure out the problem and help Smart MD with the problem. Thank you for having such a wonderful staff!”

~ Emily, Receptionist, Orthopedics Group

“A+++++! I love everyone I deal with. Everyone is so nice and helpful! Many of us are very “old school” here and aren’t very computer literate. I appreciate their patience!”

~Mary, Practice Administrator, Podiatry Group

“Augustina was so pleasant to deal with. She was very thorough in getting all the information necessary to investigate the issue. She also contacted everyone involved and kept me up to date on what was going on. I was very thankful that she was able to help me resolve the issue with a workaround while troubleshooting.”

~Gilma, Orthopaedics Group

“Michael was super helpful and amazing! Thank you!”

~Elizabeth, Radiology Center

“Mike is always extremely helpful and great to work with!!”

~Kim, Wealth Management firm

“Jason went above and beyond. He was very patient, respectful, and solved all the technical issues we had. He understood all our concerns and answered all our questions."

~Monica, Surgical Center

“The engineers at ACT are excellent! I know I can count on them every time something comes up.”

~Lisa, Ophthalmology Group

“When I have a problem, I know I can count on ACT for a prompt response and fast resolution.”

~Harrison, Medical Assistant, Podiatry Group

“Tim gets two thumbs up!”

~Dr. Joel, Orthopaedics Group

“Jason was patient and efficient. The loaner worked great."

~Sandra, Specialized Education

“Great work, ACT! He was a superstar!"

~Margaret, Orthopedic Group

"Everyone at ACT is beyond great. I am not tech savvy, and they are so patient and kind! Thank you to everyone there."

~Mary

"Excellent work, ACT! Thank you for your help!"

~Maria

“Sean was an amazing help. My issue was very complicated, and he was super patient.”

~Dr. Denise, Podiatry Group

“Michael was a great help, very patient and supportive.”

~Leslie, Administrator, Radiology Center

“Amazing! ACT’s support team resolved our issue within minutes. 😊”

~ Daria, Administrator, Podiatry Group

“I would give more than 5 stars if I could!! Everyone at ACT is so helpful and patient. I really appreciate everyone there. Thank you so much!

~ Mary, Practice Administrator, Podiatry Group

“David was excellent to deal with!”

~ Cathleen, Executive Assistant, Financial Services Firm

“Everyone I deal with is super helpful and quick. Support resolved the issue with my scanner in a matter of minutes and is also extremely nice! Thank you!”

~Leslie, Orthopaedic Group

“I spent three days with Michael sorting out issues due to a major system change. He was terrific! Good-humored, patient, resourceful, punctual, and informative with clear communication. I even learned a few things, which is always rewarding. He helped me through what you can imagine is very frustrating. I really appreciate how helpful he was. I love you ACT-TEK folks!”

~Carolyn, Director, Financial Services firm

“I have the most excellent team leader!”

~ Josette, Revenue Cycle Administrator, Podiatry Group

“ACT offers us the best help, always!”

~ Kim, Radiology Center

“My ACT rep was amazing. He did such a fantastic job. He fixed the problem in my printer, and I’m a happy camper now. Thank you!”

~ Margaret, Medical Records, Orthopedics Group

“Alex answered my call and quickly escalated us. Not too long after that, Jason called and helped us with everything. The doctor was able to use her iPad and complete her patient notes. Thank you!”

~ Angela, Facilities Coordinator, Orthopedics Group

“As a small business owner, I wear a lot of hats. I don’t have the time to troubleshoot every technology issue we encounter. Having ACT on my team gives me peace of mind that my office will run smoothly without my intervention.”

~ Alicia, President, Marketing Agency

“Thank you so much for all your help and your patience with me and my nonunderstanding of how all of this works. Your humor and patience helped me not want to throw my laptop!! You rock! Thanks so much for everything!”

~ Annette, Lead Trainer, Early Education

“Michael was very helpful and great to work with.”

~ Angela, Medical Practice

“Thank you, Jason! Your help is greatly appreciated."

~ Erin, Special Education

Is AI Ruining the Holidays?

Coca-Cola has run Christmas advertisements since the 1920s, with many even crediting the brand for shaping the modern image of Santa Claus. This year, the company took a bold turn by releasing a Christmas advertisement made entirely with artificial intelligence, sparking a lively debate online.

20 Questions to Ask Before Choosing an IT Provider for Your Business

Choosing the right IT provider can significantly impact your business’s productivity, security, and growth. Here are 20 critical questions to ask when evaluating their capabilities, approach, and compatibility with your organization.

Debunking 6 Myths About Managed Service Providers

Managed Service Providers are valuable business partners. Separate the myths from the facts and reap all the benefits an MSP has to offer.

Defending Against Hackers

The digital age has brought tremendous advancements, but it has also opened the door to sophisticated cyber threats. As technology evolves, so do the tactics of cybercriminals, with hackers becoming one of the most significant threats. In modern cybersecurity,...

From Human to Machine: The Evolving Face of Cyber Threats

Cybersecurity threats are evolving rapidly. While the current primary fight is against human hackers and cybercriminals, the landscape is shifting towards a future where artificial intelligence (AI) and robotics could take over. As technology becomes more sophisticated, so do the methods employed by those seeking to exploit vulnerabilities.

Do You Practice Good Cyber Hygiene?

Do you practice good cyber hygiene? Let's review 4 cybersecurity practices you should implement daily. In today’s digital age, practicing good cyber hygiene is just as essential as your morning routine. With cyber threats constantly evolving, a few simple steps can...

Evil Twins Are Targeting Public Wi-Fi: Protect Yourself from a Digital Danger

Public Wi-Fi offers convenience when you’re on the road, but it comes at a cost. Cybercriminals are setting up Digital Twins of your favorite networks and stealing your sensitive information when you unknowingly connect to the wrong Wi-Fi.

Top 25 Tech Trends from 1999 to 2024: A Retrospective

Technology has changed dramatically in the past 25 years, changing how we live and work. As ACT celebrates its 25th anniversary, we are marking this milestone by looking at 25 key technology trends that have emerged throughout the years! From the internet to AI, these advances have changed industries and shaped our world. Let’s explore these game-changing developments together!

25 Fun Facts for ACT’s 25th Anniversary

In honor of our 25th anniversary this month, we're taking a nostalgic journey through the past quarter-century with 25 fun facts about ACT, the pop culture moments that defined the times, and the incredible technological advancements we’ve witnessed. From starting out...

25 Years of ACT: How a company that started in a coat closet grew into a multi-million-dollar MSP

ACT is celebrating its 25th anniversary! Founder, Frank Riina, shared how the company that started in a coat closet grew into a multi-million-dollar MSP.

Improve and grow your business with a smarter IT solution.

Learn More