Meet Christian Luzuriaga: Your Dedicated Client Success Manager

Christian brings a unique mix of technical insight and premium customer service to his role as Client Success Manager at ACT. With core expertise in account management, he also draws on 15 years of experience in NYC boutique hotels, where he developed a strong commitment to white-glove service and anticipating customer needs. Today, he applies that hospitality mindset to delivering IT solutions tailored to each client’s unique requirements.

In his role at ACT, Christian is dedicated to ensuring his clients’ success by overseeing all aspects of their IT needs, from cybersecurity and network infrastructure to hardware sourcing and comprehensive support. As the first point of contact for client concerns, he takes full ownership of each interaction, working closely with ACT’s technical team to ensure smooth and timely resolutions. He has also established valuable vendor relationships that help ACT deliver more efficient and reliable support.