Managed IT Services offer ongoing monitoring and technical support, 24 hours a day, 7 days a week, 365 days a year (24/7/365). Our plans are designed to satisfy every need, budget, and growth strategy. With a Managed IT Service agreement in place, ACT is your full-time, outsourced IT department, providing immediate, expert remote and on-site support. The process is seamless, reassuring, and cost-effective.
Every one of our technicians and engineers has worked in a variety of environments and businesses, preparing them to handle virtually any issue that may arise. Our solutions leverage our expertise and knowledge of best practices, as well as our relationships with top vendors, developers, and platforms.
Generally, we begin our relationship by conducting a thorough site assessment to understand your needs and goals and identify opportunities and threats that may exist. After implementing our recommendations, our highly experienced technicians maintain vigilant watch over your network, servers, desktops, and data to ensure your IT infrastructure remains uninterrupted. Doing so allows us to diagnose and solve problems before they impact you and your operations. We address every daily challenge, including space allocation, anti-virus and operating system updates, hardware health, memory/CPU usage, and connectivity alerts.
How Managed IT Services Work
For one flat monthly fee, you enjoy all the benefits of ACT’s Managed IT Services, including:
- 24/7/365 monitoring
- Quick response time
- Automated data backup
- Disaster recovery solutions
- Regular reports and planning meetings
- Expert network and system administration
- Enhanced firewall and security management
- Certified and expert technicians and engineers
- Cloud support for systems, data and email in an enterprise-class data center
- Proactive updates and upgrades for all of your software and operating systems
- Partnerships with numerous top vendors, providing you with discounted pricing on a variety of hardware and software
Contact ACT today to learn how your business can benefit from our Managed IT Services. We look forward to providing you with cost-effective, stress-free protection for your company’s systems and data, helping to ensure your long-term success.